FAQ

Frequently Asked Questions

Q: Are your products third-party tested?
A: We work with strict quality control standards and research-focused manufacturing processes to support product consistency and purity.

Q: Are these products intended for human consumption?
A: No. All products sold by NextPhase Biolabs are strictly intended for laboratory and scientific research purposes only. 

Q: How long does shipping take?
A: Orders are generally processed within 1–3 business days after payment confirmation.

Q: Do you provide tracking numbers?
A: Yes. Tracking information is sent once the order has shipped.

Q: Do you ship across Canada?
A: Yes. We currently provide Canadian shipping.

Q: What payment methods are accepted?
A: Accepted payment method is with E-Transfer and displayed during checkout.